Refund policy

Returns & Exchanges

If you would like to return or exchange an item, simply ship the items back to us in the most inexpensive way possible, such as USPS first class mail. We will pay the return shipping costs of any exchanged items. In other words, if you get it here, we'll pay to get it back to you! You may return most new, unwashed items within 30 days of delivery for a full refund. 

Ship Returns/Exchanges To:

Live Local Apparel
755 Fiero Ln. Ste. A
San Luis Obispo, CA 93401

You will receive an email notification once we've received your package and processed your return or exchange.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3-7 business days), the time it takes us to process your return once we receive it (1-2 business days), and the time it takes your bank to process our refund request (2-5 business days).

Damaged Package Claims:

If you have received your order, and your package was damaged in transit, please contact us immediately (within 48 hours of receipt of your package).  Please keep all packaging (box, packing paper, etc.) for verification purposes. We will most likely request that the damaged product(s) be shipped back to us for verification.

Lost Package Claims:

If you have not received your order, and feel your package may be lost, please contact us. Customers with packages that have not been received after 21 days from shipment date, can file a claim directly with us.